Welcome to EyeKraze! These Terms and Conditions outline the rules and regulations for using our website and services, including the purchase of sunglasses. By accessing our website and placing an order, you agree to be bound by the following terms. Please read them carefully.
1. General
Agreement: These Terms create a binding agreement between you and EyeKraze.
Eligibility: You must be at least 18 years old to use this website or place an order.
Modifications: EyeKraze may update these terms at any time. Updated versions will be published on this page.
2. Website Usage
Prohibited Activities Users must not:
- Violate any laws or regulations.
- Use content from the site without permission.
- Attempt to interfere with website functionality.
- Collect or misuse customer information.
User Responsibility: You are responsible for providing accurate, current, and complete information during your order or account creation.
3. Product & Pricing
Product Description: We strive to provide accurate product descriptions, photos, and specifications. However, minor variations may occur.
Pricing: Prices are listed in BDT and may change without prior notice. EyeKraze reserves the right to correct any pricing errors.
4. Orders & Payment
Order Confirmation: After placing an order, you’ll receive a confirmation via email or SMS/WhatsApp.
Payment Methods: We accept digital payment options like bKash, Nagad, and Cash on Delivery (COD) in applicable regions.
Order Rights: We may cancel or reject any order for reasons including fraud suspicion, stock unavailability, or delivery challenges.
5. Shipping & Delivery
Delivery Locations: We offer delivery across Bangladesh.
Delivery Timeframe: Usually within 2–5 working days, depending on the location.
Charges: Delivery charges are shown at checkout. Additional courier fees may apply in some remote areas.
6. Returns & Exchanges
Please refer to our full Return & Exchange Policy page for detailed terms.
In short, unused, undamaged sunglasses may be returned within 3 days of delivery (excluding sale/custom products).
7. Intellectual Property
Ownership: All logos, graphics, images, and website content are the property of EyeKraze.
Use Restrictions: You may not reuse, reproduce, or redistribute any EyeKraze content without prior written consent.
8. Warranty & Disclaimer
As-Is Use: All products and services are provided “as is” and “as available”.
No Guarantee: EyeKraze does not offer warranties beyond what’s provided by the manufacturer or applicable law.
9. Limitation of Liability
EyeKraze shall not be held responsible for indirect, incidental, or consequential damages resulting from the use of our site or products.
10. Indemnification
By using our website, you agree to indemnify and hold EyeKraze, its team, and affiliates harmless from any claims, damages, or losses arising from your use.
11. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of Bangladesh. Disputes may be subject to the jurisdiction of the courts of Dhaka.
12. Contact Us
If you have any questions or need further clarification, please contact:
Email: hello@eyekraze.com
Address: Dhaka, Bangladesh
WhatsApp: 01309096134
We care about your privacy & transparency.
You can also review our Privacy Policy page for detailed data protection guidelines.